Feedback and Complaints:
You can provide feedback or make a complaint regarding MWIA or any associated programs or partners the following ways:
By email: email@example.com
By phone: (03) 9813 4023 during office hours
PO BOX 4082
Feedback and complaints are initially assessed by the Executive Officer and then directed to the relevant department for evaluation, response and resolution. Please see the MWIA External Complaints Policy for more information.
MWIA is a signatory to the Australian Council for International Development (ACFID) Code of Conduct. Further information on the code and its complaints handling procedure is available on the ACFID website.